Chatbot design today is like web design in 1996

Chatbot design today is like web design in 1996

Take a good look at the screenshot above. That is a menu, an homepage. A very cool one. 20 years ago.
Go to the profile of Vittorio Banfi
Vittorio Banfi
Can a chatbot become a woman’s most intimate assistant?

Can a chatbot become a woman’s most intimate assistant?

Here’s a new addition to our users’ interviews segment. It’s finally time to meet a lady botmaker, Hajnalka Hejja. She developed a unique…
Go to the profile of Luca Andreola
Luca Andreola
Introducing: Paths

Introducing: Paths

From presenting to designing
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Vittorio Banfi
Chatbot design and Scrum: A happy marriage

Chatbot design and Scrum: A happy marriage

Here’s the second part of our users’ interviews segment. Last month we got in touch with Ishay from Initech. Now meet Sergio, a proficient…
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Botsociety
Please don’t build that chatbot

Please don’t build that chatbot

A sad, sad story about creating a chatbot with the same purpose of an app
Go to the profile of Vittorio Banfi
Vittorio Banfi
How Initech is exporting the chatbot culture in the world

How Initech is exporting the chatbot culture in the world

This is the first part of a new segment of our blog dedicated to our users. We get in touch with them and get to know what they are working…
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Botsociety
ELI5: What is a chatbot?

ELI5: What is a chatbot?

This is the first of a series of blog posts called ELI5 — Explain Like I’m 5. Short, simple and direct explanations about the bot world. We…
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Botsociety
How User Testing Greatly Improved our Bots

How User Testing Greatly Improved our Bots

When we launched our first bots, we were faced with two major issues. First, on the launch day, our users did not speak as we had expected…
Go to the profile of Luca Andreola
Luca Andreola
You have a bot idea, now what?

You have a bot idea, now what?

So you have a great idea about a bot that will delight users and make their life easier. What now? You might be tempted to jump into…
Go to the profile of Luca Andreola
Luca Andreola
5 commons mistakes in chatbot design

5 commons mistakes in chatbot design

Creating a chatbot is no walk in the park. While it’s true that now anyone can craft a good enough bot, it’s still easy to mess up a…
Go to the profile of Vittorio Banfi
Vittorio Banfi
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